Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 2026-10-22
Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our image and video creation service.
Information We Collect
We collect the following types of information to provide and improve our service:
- Account Information: Your name, email address, and other details you provide when creating an account.
- Usage Data: Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
- Device Information: Device type, operating system, and browser type, used to optimize compatibility and performance.
- Cookies: Small data files stored on your device to remember preferences and improve your experience.
- Creation Data: Prompts, reference files, generated images and videos, conversation history, and generation status associated with your account.
- Payment Information: Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
Google Sign-In
If you choose Google sign-in, we receive your Google account identifier, email address, and email verification status, together with your name and profile picture when available. We store these details in your account records to identify you, sign you in, and link or manage your account.
Our Google sign-in integration requests the basic identity scopes openid, email, and profile. Access to your Gmail messages, Google Drive files, calendars, or Google Photos is not needed for this sign-in feature.
Our authentication system also stores OAuth credentials returned by Google in the linked account record. Depending on what Google returns, these may include access tokens, refresh tokens, ID tokens, token expiry times, and granted scopes. We use Google identity information and these credentials only to complete and maintain authentication, manage login sessions, and link or manage your account.
How We Use Your Information
We use the data we collect to:
- Provide, maintain, and improve the service.
- Process transactions and send related confirmations.
- Send technical notices, security alerts, and support messages.
- Respond to your questions, feedback, and support requests.
- Detect, prevent, and address fraud and abuse.
Data Sharing
We do not sell your personal information. We may share data only in these limited cases:
- With AI model providers to process your prompts and reference files and generate the requested media. The provider used for a request may process data under its own applicable terms and privacy policy.
- With hosting, storage, authentication, email, and payment providers as needed to operate the features you use.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users.
Conversation Sharing
Conversations are private by default. If you choose public sharing, anyone with the link can view the shared conversation and its media. You can return a conversation to private in its sharing controls.
Data Security
We use account authentication and access controls to protect private account records. No method of Internet transmission or storage is completely secure. Avoid treating a publicly shared conversation as private storage.
Your Rights
You can update available profile details in account settings and manage your saved conversations in the workspace. To request access to, correction of, export of, or deletion of other personal information, email contact@aimediagenerator.app or open a Support ticket from your account. Some billing and security records may need to be retained where required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.
Contact Us
If you have questions about this Privacy Policy, email contact@aimediagenerator.app or open a Support ticket from your account.